Define the Problem or You Won’t Solve Anything
Most people have no idea what they are doing. The best intentions combined with intellectual prowess and plentiful capital rarely achieve anything worthwhile. They fail because they don’t know what they’re trying to solve. Nothing can be solved until the problem is defined accurately. Otherwise it is a waste of time and resources (which describes most public policy). All too often decision makers waste time, resources, and make matters worse because they simply do not understand the actual problem they’re trying to solve.